Workshop titles, presenters, and synopses are shown below, with corresponding icons to indicate the primary target audience(s). Note that there are three tabs below: concurrent sessions, pre-conference sessions, and plenary sessions.
Primary target audience:
Tracy Fahey-Shanahan and Donovan Shanahan (Exceed Events) — parents of a young TypeWell consumer
Navigating the political jungle of K-12 education with a disabled child is hard as it is. Now, add a disability that is the hardest for teachers and administrators to “see” along with the request for a ton of technology. What do you get? Confusion, unknown seas, and often the feel of being a trailblazer. This session will share our story, how we discovered the new world of TypeWell, and the impact it has had on our lives. We will leave time for Q & A.
Chanel Carlascio and Jill Baker MA, CI, CT, Ed:k-12 (Strada Communication, Inc.)
Being a Communication Access Provider is both rewarding career that requires consistently high levels of mental function and physical well being. Borrowing from the field of flow psychology this workshop will explore the characteristics of flow and how individuals can actively cultivate it to achieve high levels of satisfaction and performance at work.
What can we learn from sports psychology about peak performers? How do you cultivate the experience of “being in the zone”? What factors lead people to feel inspired by what they do? A portion of this workshop will discuss “Good Business: Leadership, Flow, and the Making of Meaning,” by Coert Visser which introduces ideas presented by Mihály Csíkszentmihályi, including “good work” in which one “enjoys doing your best while at the same time contributing to something beyond yourself.”
Presenters will lead a group exercise that will demonstrate the process of flow and present tools, techniques and habits that can be used to cultivate flow.
Chanel Carlascio and Jill Baker MA, CI, CT, Ed:k-12 (Strada Communication, Inc.)
This workshop will discuss how transcribers can use the DC-S (Demand Control Schema) developed as a tool for ASL interpreters to evaluate the ethical decision-making process and explore workplace challenges (demands) and options (controls) to manage those challenges.
Robyn K Dean, MA, CI, CT and Robert Q. Pollard, Jr., Ph.D (2001) adapted the demand control concept from occupational research conducted by Robert Karasek (1979) and Törres Theorell (Karasek & Theorell, 1990). Karasek and Theorell recognized that occupational stress and illness, or work satisfaction and effectiveness, arise from an interactive dynamic between the challenges (demands) presented by work tasks in relation to the resources (controls or decision latitude) that workers bring to bear in response to job demands. This interactive view of work challenges and worker resources was a rejection of more static views of occupational stress as a function of specific job types.
The presenters will introduce this framework and demonstrate how it may be applied by TypeWell Transcribers to evaluate their own work and manage the Demands placed on them in various work settings. The presenters will explain the four main demands: Environmental, Paralinguistic, Intrapersonal and Interpersonal that a transcriber navigates in various settings.
Using an interactive process, an ethical scenario will be discussed using the framework as a way to evaluate challenges (demands) and possible options (controls) a transcriber could employ.
Kevin Hadduck (Carroll College)
Regardless of the “app,” software, or other tools they use, seasoned professionals find it challenging to navigate the mundane complexities of their lives. Remembering and implementing a few essential, practical principles will help you more effectively manage your time, tasks, and stress. We’ll explore the following:
Jason Kapcala (West Virginia University), Randi Hecht (Intellitext)
This workshop is designed to provide attendees with a step-by-step guide to getting started with remote transcription, detail the advantages and challenges of remote transcribing, address the differences between contracting with a remote agency and developing an in-house remote program, and demonstrate how remote transcription works for both the transcriber and reader. Presenters will provide resources for the best equipment, troubleshooting tools, and tips to ensure the reader receives consistently quality remote real-time transcription.
Samantha Redman, Isabel Youngs, and Taylor Goen (University of Nevada, Reno)
Every TypeWell transcriber could use a PAL in those challenging subjects! Preparing a Personal Abbreviation List (P.A.L.) can provide the speed and confidence a transcriber needs to tackle tough or unfamiliar classes. This workshop will demonstrate various methods for creating effective abbreviations to improve speed, accuracy, and faith in ability. Elements of the workshop will include a basic tutorial of the PAL and MultiPAL system followed by demonstration and hands-on practice using the system. The emphasis of this workshop is on demonstrating how to use the personal abbreviation system that fits the needs and strengths of each unique transcriber.
Jill Baker MA, CI, CT, Ed:k-12 and Chanel Carlascio (Strada Communication, Inc.)
How do we define the relationship of Communication Access Providers (ASL Interpreters, TypeWell Transcribers, CART Captioners) with those using interpreting, transcribing or captioning to access information? Do you have a consumer, customer or client? Does hearing privilege show up in our work? In what ways could we be more inclusive? Does the language we use to describe what we do reflect prejudice? What is the appropriate role for providers and what responsibility do each of us carry? Where is our field now, where has it been and where do we want it go?
This interactive session will explore privilege, power and oppression related to communication access service providers and will briefly discuss past and current service models used by ASL Interpreters as a way to neutralize power inequality and promote social justice. A service model for transcribing professionals will be proposed that positions providers as allies for effective communication access.
Blake Reid (Colorado Law, University of Colorado Boulder)
Have you ever worried about running afoul of copyright law in the course of making videos, books, or other materials accessible through the addition of captions and video description or the creation of alternate formats? This session, led by a law professor and regulatory attorney with experience in both accessibility and intellectual property issues, will give an overview of copyright law geared toward accessibility professionals, exploring the potential conflicts between copyright and accessibility laws and regulations like the Americans with Disabilities Act and the Federal Communications Commissions’ rules under the Twenty-First Century Communications and Video Accessibility Act. The session will also explore solutions to dilemmas that accessibility professionals face around around copyright, including fair use.
Robbin Dunn (Vasquez), M.Ed. (University of Nevada, Reno)
Never would I ever say something that might offend someone….but just to be sure…let’s talk about microaggressions. What is that, you ask? Come to this session to explore this important topic. We will focus on People First Language, Identity First Language, law, microaggressions and the unconscious things we do that might offend people with disabilities. Attendees will leave with resources and examples of how best to relate to clients, students and the public.
Cindy Camp (pepnet2, Jacksonville State University)
With recent legal decisions concerning accessibility, the topic of captioning has been brought into the spotlight. Captioning of media shown in the classroom and digital media posted online is no longer an option but a legal mandate. This workshop will talk about the process of captioning media, various software options, and the importance of quality captioning. Bring your questions and be ready to learn.
Cindy Camp (pepnet2, Jacksonville State University) and Kate Ervin (TypeWell)
Most human services professions have ethical guidelines or standards that focus on various areas of professionalism including training, competence, duties, research, community outreach, and moral and legal standards. This workshop will focus on professional ethical behavior in general, as well as specific ethical situations faced by speech-to-text service providers in their everyday business practices. Participants will discuss the difference between ethics, values, and morals. They will learn to identify potentially sticky situations and be given guidelines for evaluating the possible risks involved in making a specific decision. The workshop will include practice scenarios to help participants learn to make the best decision with the information available.
Becky Davidson (University of Nebraska, Kearney) and Jess Leiter (Vital Signs LLC)
This roundtable discussion will explore the practical and philosophical challenges of promoting high standards of quality for accommodations to meet the needs of DHH students effectively, with limited budget and staff resources. Participants will conduct mock “observations” of accommodations and learn how to incorporate Quality Assurance into vendor contracts, staff development, and training. Customizable templates, forms, and checklists will be provided.
Sharon J. Allen (Portland Community College)
This workshop will begin with a review of some of the basic Math Mode features most commonly used in math and science classes, and will also include issues such as formatting for readability and how much of the math to include in our transcripts. Participants will then have an opportunity to practice with hands-on transcribing and transcript analysis. We will also discuss strategies for transcribing technical classes when the content level is higher than your own comprehension (strategies that will help you even in non-math classes!).
Janet Fedorchuk (TypeWell)
For supervisors who recruit and train new transcribers, the TypeWell training process can be a bit of an enigma. How are the skills taught? Why do some candidates take longer than others to complete the training? Why do some succeed and others fail? What are the teachers looking for, and why are the schedule and requirements so rigorous? Answering these questions can help coordinators fulfill their supervisory role, justify the course schedule and costs to administrators, and support new transcribers effectively as they transition from training to classroom.
Participants will see a demonstration of the training software’s instantaneous feedback, and will experience the tools and techniques that teachers use to identify common pitfalls during the learning process. Supervisors will learn how the feedback that teachers provide to candidates can be reinforced to help them strengthen problem areas, and how continuing education classes, mentoring, and staff development can further that progress long after the training is over.
Participants will leave with an understanding of the merits of automated training, as well as the human, individualized attention that candidates need, and how these elements work together to make new transcribers successful. All coordinators, mentors, and transcribers are invited to attend!
Wendy Eldridge and Bethann Traino (RIT/NTID)
Our department has used a wealth of professional development opportunities to enhance skills, knowledge, and co-worker interactions to benefit our employees and clients. We’d like to share some of our best tips, ideas, and resources for skill building, team building, deaf awareness, and individual well-being.
When employees feel they’re part of something worthwhile (team), feel equipped to do their job (skilled), understand the clients they are serving (awareness), are in a good place themselves and feel valued (individual well-being), it all adds together for a more positive, productive team and a winning work environment.
Please join us for this session of sharing, learning, fun, and giveaways! You’re sure to leave with fresh ideas, helpful tips, and a network of new friends.
Holly Fox-Schauffner (West Virginia University) and Cindy Camp (pepnet2, Jacksonville State University)
For the service provider who transcribes and interprets, a day on the job may present a unique set of challenges and advantages which can either be a benefit to the service professional or cause ancillary stress. This roundtable will examine the similarities, differences, advantages and challenges faced by dual service providers and identify techniques and strategies for optimizing the individual’s skills.
Some of the questions we might explore in this roundtable include: Is it appropriate to ask a provider to switch between modalities during a single assignment? Should certain scheduling considerations be afforded to providers who switch modalities throughout the day? Is it customary to pay a dual provider a higher rate, or a variable rate based on the assignment?
Kate Ervin (TypeWell)
Gain firsthand experience with TypeWell “linking” — that all-important connection (usually wireless) between the transcriber’s software and the consumer’s reader device. Participants will have access to a variety of laptops, tablets, and other mobile devices during this workshop to explore how wireless linking provides real-time two-way connectivity, both on-site and over the Web. This workshop is also a rare opportunity to plug into TypeWell’s newest wireless linking option: Text on Top, which uses “paired” USB devices to provide a stable, hardware-based wireless solution. These amazing USB gizmos can even translate your text output into up to 10 different languages, simultaneously and in real time!
Whether you’re the “Linking for Dummies” type or the tech guru people always turn to for help, you’re guaranteed to leave this workshop with valuable info that can benefit your department or organization back home. Enjoy a safe, fun learning environment while furthering your understanding of Web Linking, Internal Linking, StreamText Linking, Text on Top (TCP/IP), and other essential software features. Come and find answers to the questions you didn’t even know you had!
Valerie Sturm (BYU-Idaho)
Attitudes like “TypeWell is for hard of hearing students and signing is for deaf students” limit the ability to apply the strengths of both communication modes. This session will demonstrate several creative (and successful) ideas for speech-to-text transcription to benefit students who have indicated a preference for interpreting. The group will brainstorm additional applications and share ideas.
Jason McKenna (Utah Valley University)
Why your typing speed has a limit, and how to raise that limit. What the fastest typists in the world are doing that you are not doing. The pros and cons of faster typing. Learn about the QWERTY, Dvorak, and Colemak keyboards. How typing programs and the home row force you to type slowly. Think you’re the fastest transcriber in the land? Put your skills to the test in a speed race against your fellow transcribers!
Andrea Juillerat-Olvera, certified sign language interpreter with over 15 years’ experience in the field, will teach basic signs and concepts in American Sign Language (ASL). Workshop attendees can expect to leave with a vocabulary of approximately 100 signs, and a greater understanding of Deaf culture, types of deafness, and how best to work with Deaf students and interpreters. The workshop is engaging and interactive. ASL is a visual-spatial and kinesthetic language, so the course focuses on learning by doing. All materials will be provided. Just show up and get ready to start signing!
Jodi Tobin and Karen Walraven (The Ohio State University), and Shannon Cowling (Kent State University)
These three founding members and officers of the Association of Transcribers and Speech-to-text Providers (ATSP) will share information about this new professional organization, whose membership is open to transcribers, captionists, coordinators, agencies, and consumers. The presenters will briefly describe ATSP’s initiation and development over the last few years and review the organization’s goals and mission.
We invite you to be a part of shaping ATSP’s future. This session will provide an opportunity for current and prospective members to openly discuss topics such as certification, funding, continuing education, professional standards and best practices.
Deaf and Hard of Hearing Advocacy Resource Center
Las Vegas, NV
This panel will discuss how the University of Nevada Reno (UNR) has addressed Universal Design and how a university-wide initiative was implemented to support the accessibility of all course materials and university websites. The Electronic Information Technology & OCR Compliance Committee is comprised of key players throughout the campus community, including the Provost’s Office, General Counsel, IT, Student Services, Teaching & Learning Tech, Libraries, Disability Office, and Marketing & Communications.
In the TypeWell and C-Print communities, Transcribers, Captionists, Coordinators, and other professionals often work quietly behind the scenes to help facilitate communication access for others. The TECHWell Conference Committee would like to recognize three professionals for their outstanding service to the Deaf/Hard of Hearing community.
Nominations are being accepted through May 1, 2016 for the following awards:
Every person in the TypeWell and C-Print communities is eligible for nomination (though members of the Conference Committee are not eligible). Winners will be determined by the Conference Committee based on number of nominations and quality of nomination stories. Awards will be issued during the Farewell Luncheon on Friday, June 17th at this year’s TECHWell Conference.
This is always the highlight of the conference, not to be missed!
Five TypeWell users (students from the University of Nevada, Reno) will share their experiences, including how they use speech-to-text services, how they utilize the transcripts during and after class, what they like about the accommodation, and what they think could be changed.
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